Job Description Main Objective: To grow the headcount thereby ensuring profitability. To establish, develop and maintain long term relationships with clients by providing a solution-based service. To increase the awareness and visibili...
and Register Management, Communication with Resellers and Students, Support Centre Administration and Support Duties... & Responsibilities: Support Centre Administration Implement support centre plan Communication: Communicate with the relevant campus...
To ensure effective stock management and controls within the Supply Chain Management of thewarehouse facility, to ensure an efficient and effective operation. The incumbent should issue operations with picking instructions timeously to ensu...
. Managing the quality control of 30 to 50 CallCentre agents per month by following quality control audits. Conducting searches... on Citrix to match accounts to CallCentre Agents being audited. Auditing accounts by listening, evaluating and assessing calls...
locations. You have strong analytical skills, with expertise in analysis of performance metrics for callcentre operations... performance measures. You demonstrate knowledge of quality assessment processes. You have an understanding of contact centre staff...
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