closely with our key suppliers to ensure incidents are resolved within our agreed service level agreements (SLAs). Continuous... Improvement: Constantly drive improvements to our internal service level agreement (SLA) performance and satisfaction scores...
Qualifications and Experience: Matric - Grade 12 or relevant IT qualifications Palo Alto or Fortinet Firewall (Palo Alto: PCCSE/PCNSE and or Firewall: NSE4 and above certifications are mandatory Strong working knowledge of Major operat...
Job Description: The Junior Services Technician will be responsible for the maintenance, repair, and optimization of the utilities department equipment and infrastructure. This role requires a proactive approach to ensure the efficient ...
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