Real Time Analyst
Job position: Real Time Analyst, Johannesburg, Gauteng
: Create and monitor agent schedules. Provide real-time scheduling and call flow support. Monitor real-time volume... percentages. Respond to periods of low call volume in relation to high agent staffing using agreed upon measures such as interval......
Job Location: Johannesburg, Gauteng, South AfricaSalary: unspecified
Company: Nutun
Job posted: 18 Jan 2025
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