level of urgency. Understanding client incentives thoroughly to assist with queries effectively. Utilizing the query... and external partners. Tracking queries and adhering to client service level agreements. Identifying trends in queries...
/level) concerned; Participating in In-Service education and training courses as well as in continuing professional...; projectors) and other adaptations during the delivery of the lessons; At the secondary level, teachers shall be expected...
Providers Vendors Minimum Requirements: Qualifications: Matric; National Certificate or Technical Support NQF Level 4... as a senior technical resource, specialist, or architect. Experience as a technical team lead. Strategic planning ITIL...
Location: Pietermaritzburg, KwaZulu-Natal, South Africa
| Salary: unspecified | Posted: 22 May 2024
and external audits. Minimum Requirements: Post Graduate Diploma (NQF Level 8) in Higher Education or equivalent... will be advantageous. Honours qualification (NQF Level 8) is an added advantage. 2-3 Years of lecturing experience or formal tutoring. 1...
these are adhered to. Providing first and second level technical support, resolving incidents, including via telephone... Strong behavioural connection with values of service, relationships and teamwork High energy level / self motivated /planning...
queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First-time-fix rate and recall rate... stock Complete administration within time frames as per policies Action and close new calls within customer Service Level...
. Our ideal candidate will be self-motivated, passionate about performance and will have the high energy level... level and is performance-driven and deadline-orientated. Excellent planning, organizing and time management skills...
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