and challenges. Knowledge of the Warranty Policy and Procedure Manual, Dealer Bulletins. Knowledge of PTS, FDRS,VCMM,IDS, computer.... Ensure that returned parts meet the requirements of the Warranty Policy Manual. Support warranty activities by receiving...
Job Summary Duties and Responsibilities: Process warranty claims and ensure accuracy of documentation Communicate... warranty policies and procedures to customers Coordinate warranty repairs with service technicians Keep detailed records...
testing support, product overview and basic technology instructions · Responding to warranty inquires, replacements... or return requests, and helps refine the warranty process · May be called on to assist the shipping department with parts...
with departmental goals Monitor warranty claims and service orders to ensure compliance with company policies Support inventory... experience in team management and process improvement Familiarity with warranty processing or technical support is preferred...
and identify problems early Manage cash sales to ensure daily banking and elimination of fraud on cash deals Managing warranty...
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