Key Account Manager: Mining

Komatsu

Germiston, Gauteng
Permanent
Full-time

27 days ago

Job Title: Key Account Manager: MiningCompany: Komatsu South AfricaDepartment: Mining BusLocation: H.O. MarketingReference Number: 7062Grade: Salaried - D2INTRODUCTION:Komatsu South Africa is seeking an experienced Key Account Manager: Mining to join our dynamic organisation situated at our Head Office in Germiston. This role is an all encompassing, one point-of-contact for heavy mining equipment key customer accounts and coordinates/ facilitates stakeholders in all activities from the development of a customer strategy, forecasting & budgeting, tender management, delivery of equipment, resulting in customer satisfaction and generation of new business/sales.QUALIFICATION:

Matric

Engineering related qualification (NQF 7)Sales & Marketing diploma advantageousEXPERIENCE:

5 years mining experience with formal NQF 7 qualification.
10 years experience if NQF 7 requirement not met.

SPECIFIC KNOWLEDGE REQUIREMENTS:

Microsoft Applications
SAP SD
Salesforce

SUMMARY DESCRIPTION OF ROLE:

Stays abreast of customer relationship building opportunities
Stays abreast of customer issues & business environment along with organizational branding & marketing strategies
Monitors customer fleet aging and replacement requirements
Interrogates, researches & reports customer performance & opportunities
Fostering sound, professional internal organisational relationships & leveraging criticisms to grow own capabilities & improve processes
Fostering sound, professional internal organisational relationships & providing feedback to internal stakeholders to improve service delivery
Drafts full scope reporting on customers, products, sales, financials & market
Increases visibility/presence of the Komatsu brand at customer sites by taking part in market drives
Develops a long term customer strategy & stays abreast of commodity pricing, markets & exchange rates
Managed & coordinates the delivery of units upon being awarded the tender
Participates in the Tender bid process & coordinates the process for modifications
Manages & coordinates the delivery of the tender according to the terms
Participates & provides input into Greenfield projects
Participates in production analyses for application continuous improvement
Collates and gathers information for use in sales analyses
Coordinates & Monitors compliance to agreements over life cycle of the tender
Participates/collaborates in audits & monitors customer payments according to schedule/tender agreements
Monitors that sales data is correctly reflected in systems & drafts standard sales reports, leads & monthly invoicing
Provides feedback on delivery of equipment according to Tender
Reports on outstanding debtors payments & conducts internal quarterly reviews

[Not translated in selected language]Recruitment and selection processes are managed according to Komatsu's B-BBEE policiesInternal applicants receive preferenceCandidates will be expected to pass a relevant medical examination, and agree to verification checksOnly online applications will be consideredKomatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.

Komatsu

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