Debtors Controller
FACT
- Centurion, Gauteng
- Permanent
- Full-time
- Review and analyze aged debt reports to identify overdue accounts and prioritize collection efforts.
- Contact customers via phone, email, or mail to follow up on outstanding invoices and arrange payment terms.
- Negotiate payment plans and settlements with customers to resolve delinquent accounts while maintaining positive relationships.
- Investigate and resolve billing discrepancies or disputes promptly and accurately.
- Monitor credit limits and assess creditworthiness of new and existing customers.
- Prepare and distribute monthly statements, reminder letters, and collection notices.
- Collaborate with Sales, Customer Service, and Finance departments to address customer queries and improve billing processes.
- Prepare regular reports on accounts receivable aging, collections activity, and cash flow projections for management review.
- Stay up-to-date on industry regulations and best practices in credit management to ensure compliance and efficiency.
- Proven experience (2-3 years) as a Debtors Controller, Credit Controller, or similar role.
- Strong understanding of accounting principles and accounts receivable processes.
- Proficiency in accounting software (e.g., Pastel, QuickBooks, SAP) and MS Excel.
- Excellent communication skills, both verbal and written, with the ability to negotiate effectively.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Knowledge of legal requirements and regulations related to credit and collections.
- Professional demeanor and ability to maintain confidentiality.
- Certification in credit management is an advantage.