Live Account Manager

• Develop and maintain a strong relationship with the client through excellent work quality and professional conduct.
• Participate and assist in new business development pitches.
• Proactive work ethic is essential and problem-solving mindset is ideal.
• Schedule and arrange client meetings with all relevant parties, including the management of related logistics.
• Ensure that the team, as well as yourself, are well prepared for client meetings.
• Produce accurate and timely contact reports after each client meeting which are detail-orientated.
• Support office management by drafting effective and timely job briefs and amendments.
• Liaise with colleagues in DTP, creative, production, traffic and other departments to ensure job is actioned.
• Act as supporting point of contact for clients in the absence of other team members.
• Assisting with brief-in, checking and ensuring understanding of cost estimates.
• Monitor and follow up on all outstanding cost estimates with clients.
• Ensure that cost estimates are approved upfront and billed timeously.
• Manage and compile accurate and detailed weekly status reports for internal and external status meetings.

• Relevant Degree/Diploma with completed courses
• Relevant experience in a similar client service position, in an Agency environment essential
• Strong admin skills
• Detail orientated
• Enthusiastic/confident/professional/diplomatic
• Team player with initiative and excellent interpersonal skills- good communication skills
• Ability to cope with pressure, meet tight deadlines and handle a wide range of tasks
• Reliable, organised and attentive
• Have a solutions-driven attitude
• Passion for client delivery and service
• Desire to grow in the agency
• Accountable with good follow-through
• Hard-working and proactive
• Ability to research and self-study
• Exceptional time management skills

• Passion for communication, creative & digital marketing industry
• Ability to problem solve and thrive under pressure
• Exceptional attention to detail
• Professional, hard-working and have an eager-to-learn attitude
• Exceptional writing, communication, and confident presentation skills
• Excellent command of English, both written and verbal
• An understanding of Nigerian languages would be beneficial
• Is an advocate for teamwork but is also able to work and think independently
• Valid, driver's license and own transport

• Website
• Social Media
• Content Marketing
• Paid Media
• Direct Marketing
• Mobile

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