Documentation Controller

• Grade 12/Matric.
• Diploma in Logistics or Supply Chain Management or equivalent (desirable).
• A minimum of 2 years experience in Freight Forwarding and Logistics experience (Preferably export related)
• Resilient with the ability to work under pressure and meet daily, weekly, and monthly deadlines.
• After-hours availability is essential.
• Experience in working on Google Workspace / Excel / Inttra.
• Strong organisational and communication skills
• Ability to work with multiple key stakeholders both internal and external in a dynamic industry-changing environment.

• Accurately capture consignee instructions on the required system.
• Ensure that final file covers are received from the Operations team before vessel sailing.
• Minimum annual volume of 600 containers complexity dependent.
• Ensure that shipping instructions are submitted to the shipping lines as per the deadlines.
• Prepare, process, and submit PPECBs, Phytos, Certificate of Origins, Cargo Dues, Eur 1s, Form As within the required timeframes.( In accordance with required legislation).
• Ensure that clients update the shippers, contacts, and instructions on the systems and assist clients where required.
• Ensure that completed documents are available on required systems.
• Ensure that systems are updated and accurate at all times.
• Note additional comments on the systems. E.g costs / delays
• Complete additional invoice information/comments/requests or form 7s within 30 days of vessel departure.
• Inform Management of any documentation or client-related problems.
• Flag the necessary matters with the relevant departments.
• Liaise with clients to ensure all required documents and information are received to process documents accordingly for the clients shipments.
• Interact and communicate with third-party service providers.
• Complete documentation processes for clients by managing expectations concerning queries.

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