People and Culture Lead

• Oversee day-to-day HR operations, including payroll, benefits administration, compliance, and employee relations.
• Ensure that HR policies and procedures are up-to-date and in compliance with relevant laws and regulations.
• Ensure all HR records and systems are accurate, to support efficient and effective HR processes.

• Oversee the development and implementation of effective recruitment strategies to attract top-tier talent across various functions.
• Monitor the end-to-end recruitment process, from job postings and candidate sourcing to interviews, offer negotiations, and onboarding.

• Design and execute initiatives to enhance employee engagement, satisfaction, and retention.
• Conduct regular check-ins with senior leadership members to gather feedback, address concerns, and identify opportunities for improvement.
• Develop and implement strategies to recognise and reward outstanding performance and foster a culture of appreciation and recognition.

• Oversee all aspects of employment law compliance across multiple jurisdictions including the UK, South Africa, UAE, France, Portugal, Spain, Australia, and New Zealand.
• Updating policies, ensuring legal compliance in diverse legal environments, and advising the management team on all related matters.

• Improve performance management processes, including performance improvement, performance and probation reviews, and career development planning.
• Provide guidance and support to managers and team members on performance-related issues, including goal alignment, feedback, and professional development opportunities.

• Identify learning and development needs across the organisation and design training programs to address skill gaps and support career growth.

• Act as a point of escalation for ER cases with deeper complexity/severity.
• Support People Advisors in managing complex and sensitive ER cases end-to-end, sharing insights and recommendations for development, and integrating key trends into strategic planning.
• Lead, coach and upskill the People team responsible for providing a comprehensive People service company-wide.
• Set aspirational development goals and performance measurement OKRs for the team to build continual growth and succession plans.

• Bachelor's degree in Human Resources, Business Administration, or a related field; advanced degree or HR certification preferred.
• 4+ year’s proven experience in human resources, preferably in a fast-paced startup environment.
• Strong understanding of Global HR best practices, employment laws, and regulations.
• Proficient in Microsoft Excel to be able to produce reports.
• Excellent communication, interpersonal, and leadership skills.
• Ability to build strong relationships with team members at all levels of the organisation.
• Creative problem-solving skills and the ability to adapt to changing priorities and business needs.
• Passion for creating a positive work environment and supporting the professional growth and development of others.

• 23 days paid holidays + public holidays
• Hybrid working, with access to our Co-Working Office Space in Kloof Street, Cape Town
• An extra day off for your birthday - because who wants to work on their birthday?
• Enviable company culture – we’ve put time into getting our work culture just right. Regular team social events, company-wide recognition of outstanding work.
• Regular team social events (both in person and virtual)
• Company-wide recognition of outstanding work
• Opportunities to innovate
• Laptop – For business use

Houst