Claims Assessor Specialist - JhbFull job descriptionJob DescriptionTo apply loss control processes within the organisation, including the follow up of special investigations and monitoring recoveryHello Future Senior Claims SpecialistWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver productsand services that make us incredibly proud of people that make it happen.As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up tothe promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective changeAre you someone who can:Accurately assess, investigate and manage long-term insurance claims including death, disability (lumpsum disability, income protection, PHI) and critical illness claimsEnsure that all risks are mitigated and escalated, this includes the identification of fraudulent activityand non-disclosureProvide effective, efficient and professional service to all our customers, advisors and branches, bothtelephonically and through written correspondenceTake ownership of queries and ensuring they are resolved timeously and effectively.Deal with complaints, including disputes from the Office of the Long-Term OmbudsmanHas retail underwritten claims experience specifically for permanent disability claims and critical illness also assisting with groups scheme UMM.You will be an ideal candidate if you:Have at least 2 years’ medical claims assessment experienceHave worked in a Long-term insurance environmentYou can be a match if you have:Have experience in dealing with Ombudsman / escalated queriesHave a suitable medical qualification (Occupational Therapy, Physiotherapy or a Biokineticist)Apply now! If you are interested to take the next step. We look forward to engaging with you furtherJob DetailsApplication Closing Date13/03/24All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
