Telecom / Network Equipment Sales (Experience ESSENTIAL)

• To maximize revenue opportunities through establishing, developing and maintaining long-term relationships with key customers as well as defining and executing sales strategies that focus on increased sales and profitability. To effectively position Company to be the Telecommunications partner of choice in the market by cultivating relationships, identifying opportunities and consultatively selling Company's services and solutions that meets the client's requirements. Achieving and exceeding sales targets for assigned portfolio per segment.
• Develop and maintain business relationship with customers
• Gain in-depth understanding of the customer's business and industry
• Identify key role players and develop and maintain a personal professional network with relevant decision makers
• Develop and maintain an account plan within the context of the customers objectives and segment strategy
• Understand the customers' requirements and implement customer business growth strategies in conjunction with Company's delivery and support functions
• Ensure that all sales deadlines are met.
• The Account Manager serves as the primary contact liaison and take full accountability for account health.
• Manage internal departmental escalations
• Conduct regular customer meetings at their premises
• Understand clients' business and generate new ideas.
• Build trust, credibility, and client referrals.
• Maintain or improve account profitability by customizing solutions as per customer requirements
• Provide input and align to broader Company strategies and business initiatives.
• Identify new market opportunities by selling and integrating Company's offerings to new and existing clients
• Develop, review and implement a detailed account plan for assigned accounts
• Conducts business professionally and ethically by adhering to all company policies, procedures and business ethics codes
• Develop a spirit of camaraderie by initiating social events / team building events with customers.
• Compile motivation for refunds and credit notes
• Keeping accurate records of discussions or correspondence with customers
• Responsible for generating leads and developing a pipeline for the sales segment
• Identify and establish relationships in new and existing geography and segments
• Provide pre-sales and after-sales assistance in bid/tender processes
• Manage customer relationships with allocated and new clients
• Deliver presentations and propose consultation-based solutions
• Keep abreast on the market changes and have a broad understanding of Telecommunication Services, Frameworks,
• Technologies. Have clear understanding of customer business, technology and strategies.
• Decides on customer call cycle
• Decides on client account plan
• Decides on appropriate proposals for relevant client
• Accountable for customer relationships with allocated and new clients
• Accountable for generating leads and developing a pipeline for assigned sales segments across Company
• Accountable for tracking and recording sales activities assigned accounts on SFDC
• Accountable for customer engagement
• Accountable for achieving of assigned sales targets
• Relevant Diploma
• 3 years knowledge and proven track record in Sales
• Business Acumen
• Proficient in MS Office
• General understanding of Small and Medium Business
• Technical knowledge within OCT or Telecommunications
• Negotiation skills
• Communication skills - written and verbal
• Project management skills
• Proficient in MS Office
• Presentation skills
• Proposal Writing
• Business Acumen
• Planning and organizing skills
• Multitasking

The Focus Group