Administration Manager

• Supervise and lead the administrative team, including scheduling, training, and performance management.
• Coordinate and oversee administrative tasks such as data entry, filing, record-keeping, and inventory management.
• Manage the store's financial transactions, including cash handling, banking, and reconciliation.
• Ensure effective budgeting and forecasting.
• Manage store expense budgets through daily, weekly, and monthly processes.
• Analyse, resolve and provide feedback on expense reports.
• Escalate exceptions on expense accounts and resolve where possible.
• Analyse and report on in-store profit drivers.
• Maintain accurate and up-to-date records of sales, expenses, and other financial transactions
• Prepare and analyse reports on store performance, financial metrics, and administrative efficiency.
• Ensure compliance with company policies and procedures, as well as legal and regulatory requirements.
• Minimize risk through process compliance.
• Ensure compliance to store controls and processes (e.g. system access and keys)
• Identify risk through analysing and reporting to ensure audit compliance.
• Ensure Discrepancy Control and compliance from all departments.
• Coordinate with other departments, such as HR, Finance, and Operations, to support store operations and initiatives.
• Ensure retention of records (e.g. HR, Finance, Cash analysis and legal and Ops reports as per legislation.
• Manage shrinkage.
• Ensure effective implementation by formulating action plans.
• Action outcomes as per shrinkage plans.
• Analyse high/out of tolerance shrinkage lines.
• Follow up on all outcomes.
• Handle customer inquiries, complaints, and escalations related to administrative matters.
• Ensure compliance to Consumer Protection Act.
• Oversee procurement and supply chain activities, including ordering office supplies and managing vendor relationships.
• Implement and maintain efficient administrative processes and systems to support the store's operations.
• Provide administrative support to the Store Manager and other senior management as required.
• Monitor and enforce health and safety protocols within the store premises.

• Minimum of 3 years admin management experience within the retail industry.
• Must be an SA citizen.
• Must have their own reliable source of transport.

• R15 000 – R 20 000 per month.

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