Logistics Controller

• Daily receiving and processing of transport orders.
• Daily planning, routing, and scheduling of vehicles.
• Risk management, including ensuring adequate insurance coverage for all loads and monitoring high-value loads from loading to delivery.
• Adhering to booking slots for direct deliveries.
• Daily measurement of Key Performance Indicators (KPIs) in accordance with each client's Service Level Agreement (SLA).
• Building and managing professional relationships with key contacts at clients, warehouses, loading points, delivery points, and subcontractors.
• Administration functions, including feeding all load data into the Transport Management System (TMS), reconciliation of Proof of Delivery (POD) documents, and recording and investigating in-transit claims.

• Matric and relevant qualification.
• Minimum of 2-3 years' experience in a similar controller position within the transportation and logistics industry.
• Excellent communication skills with daily contact with clients, dispatch teams, delivery points, subcontractors, and drivers.
• Proficient computer literacy, including experience with transport operational systems, MS Word, PowerPoint, and above-average MS Excel skills.
• Well-versed in email etiquette and MS Outlook with strong writing skills.
• Professional and service-driven approach to dealing with clients and service providers.
• Neat, punctual, and highly organised.
• Ability and willingness to work long hours and within strict collection and delivery time constraints.

Qetello Holdings