Capital Equipment Administrator (Medical Industry)

• Processes all service/ repair quotations.

• Generates all service/ repair invoices.

• Maintains Goldmine concerning all servicing and repairs.

• Maintains Equipment Parts Pricing and Costing files and updates are done where necessary.

• Update servicing reports for Nuts & Bolts

• Preparing the monthly servicing quotation reports

• Managing outstanding orders in reference to Job cards & invoicing to customers and ensuring the relevant sales rep is included with communications.

• Issuing of installation/commissioning/servicing certificates to customers

• Captures and reconciles the Medical Master invoices (matching of job-cards/quotes/invoices)

• Costing of SLA’s and completion of SLA agreements

• Keep record of all active SLA and ensure that these are captured timeously on Macola.

• Bi-monthly review of spares Re-Orders Reports with PM’s/MM to ensure adequate stock on hand.

• Places all orders for Equipment Parts with Procurement & Logistics Supervisor

• Completion of New Product forms for all new spares stock required.

• Completion of all tender documentation for CE & Service/Repairs (manages the entire Tender Process)

• Compile a monthly tender report and submit to the team.

• Managing the Office Administrator to ensure all service and repair quotes are completed timeously and all other admin tasks are conducted effectively & efficiently.

• Function as a 2nd check in the absence of the 2nd CE Warehouse staff.

• Assisting with the reconciliation of the daily/annual stock counts of spares/demo

• Issuing of any demo/loan equipment requested and ensuring loan forms are completed and returned for filing purposes.

• Review the demo/loan file bi-monthly to ensure that paperwork remains in order, especially on extended demo’s/loans.

• Ensures that Equipment is cleaned by warehouse after each demo and before it is sent out on next demo.

• Responsible for ensuring that the demo room is well maintained

• Process all Capital Equipment quotations and forward to Customers.

• Responsible for linking of all quotes within Goldmine.

• Maintains Capital Equipment Pricing and Costing files and updates are done where necessary.

• Makes sure that the Company has adequate stock of Capital Equipment literature, brochures etc.

• Places all orders for Capital Equipment with Procurement Supervisor

• Follows up on outstanding Capital Equipment orders and communicate this to the relevant Sales Reps

• Manage large amounts of incoming phone calls/emails requests.

• Controls Inventory of Capital Equipment

• Process all orders received from Customers on Macola

• Assist in maintain the Health & Safety principles of the organization.

• Work within the Company's Quality Management System

• Ensure that the appropriate QMS documentation is always used, and that document version controlled and maintained.

• Documentation of NCA’s and AR’s where relevant

• Best Practices – Improve processes and policies in support of organisational goals. Formulate and implement departmental policies and procedures to maximise output. Monitor adherence to procedures.

• Administrative excellence

Ability Recruitment