Digital Product Owner

Mondia

Midrand, Johannesburg
Permanent
Full-time

1 month ago
Apply easily

ABOUT USWHAT WE DO | Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. By understanding where the markets are going and where technology fits in; we use our knowledge to identify solutions that boost businesses and shift user experiences.WHY WE’RE DIFFERENT | What makes us a leader in our industry, and different from other international digital tech companies, is our ability to tailor or custom create our offering to solve business challenges.WHERE YOU FIT IN | We aim to build an inspiring organisation with an engaged and high performing culture. We believe in possibilities. We connect to the future. Think unlimited digital potential, global reach, limitless content, unreal experiences, real connections… now imagine the direct impact you could have in this landscape. If you are eager to work in an inspiring, dynamic environment and collaborate with like-minded people, we want to hear from you!ABOUT THE ROLEThe purpose of our Delivery Product Owner role is to manage our B2B – B2C digital entertainment product (games and partner marketplace, together with music, video and new baby born products) from inception to realization in multiple markets and clients. The right candidate would:

Have full product ownership for clients based in SSA (telecommunication companies).
Collect client requirements and implement them or translate them into a value-oriented features to be developed as part of the evolution of the product.
Control all the details from features update cycle (understanding the features, adapting it to each client, communication, alignment with all stakeholders, having quality in mind, testing, official launch and controlling the post-launch behavior)
Manage day to day operational and support tasks that are essential to delivering your client´s product portfolio, including but not limited to Storefront Management, Content Management, Portal Editorial, Partner Integration, Price Plan management, Product Troubleshooting and Testing/Verification of implementation.
Data driven creating product reports based on customers usage to understand the needs of improvements and potential revenue increases through product changes.
Drive A/B testing in different products to understand the best feature performance.
Establish a strong working relationship with the client and partners, the commercial teams, the content teams, and development teams to be able to reflect product excellence and quality.
Work with partners and providers along the value chain to enrich the product, the marketplace offering and be able to compete better and increase revenue.
Accountable for the diligent delivery of the product milestones within budget, scope, and timeline, moderating or escalating where needed.
User testing and definition of acceptance criteria along established quality gates as part of the overall quality management system in place.
Management of our internal tooling and CMS to create landing pages, webpages, required modules, shortcodes, content short links, mini sites, price management, making sure that these requirements are met before the product/campaign goes live.
Provide first line support to the QA team and Telco portal issues, support 3rd party content partners.

RequirementsABOUT YOUThe ideal candidate has exceptionally high ownership, excellent critical thinking skills and the ability to work with agility in a fast-paced environment. They would also be insanely focused on demonstrating excellence in service delivery and problem-solving; breaking down complex information into understandable and actionable items. You will be a strong team member who is self-driven and able to work independently.Other qualifications include:

3+ years in a product management role.
Fluent in English, other languages a plus (Afrikaans, Zulu, others)
Strong communication skills with clients and partners with a customer-centric approach to solution-selling.
App and Web management experience.
Ability to influence and effectively articulate a value proposition.
Experience in defining and executing against roadmaps using agile methodology.
Tool management experience: Internal Product Admin tools, CMS, Pricing Tools and Jira.
Capacity to accompany products from ideation to productization in multi-stakeholder environments, B2B or B2C.
Strong attention to detail, analytical organizational and time management skills.
Experience in the telco industry and digital entertainment industries would be also plus.

Mondia