Senior Research Executive - Qualitative
NielsenIQ
- Johannesburg, Gauteng
- Permanent
- Full-time
- Drive client satisfaction by providing insights and actionable recommendations during reporting, presentations and business reviews and also by providing value-added analyses and response to special requests.
- Build and maintain ongoing relationships with the identified key persons within client organization.
- Strong understanding of data collected to enable meaningful conversations with all client stakeholders and ensure accurate representation of the data in reporting and insights.
- Experienced with thematic and content analysis for data extraction at a complex level.
- Strong customer service and interpersonal communication skills
- Ability to develop, recruitment questionnaires and discussion guides.
- Ability to analyze and interpret data in a challenging and insightful manner.
- Excellent presentation development skills to creatively to bring data to life with story-telling and attractive reporting to client expectations.
- Efficient time management, ability to multi-task and detail oriented
- Displays maturity and creative problem-solving skills in handling crises.
- Get exposure and gain knowledge of moderation skills.
- Attend fieldwork (in person or virtually).
- Assist senior staff in managing the day-to-day administration of client service activities and coordinating with Project Management team for updates.
- Should be proactive in updating/highlighting senior leadership on progress of projects.
- Willingness to learn and should have positive attitude towards work.
- Disciplined work ethic with respect to client deadlines
- Minimum 2 years' experience in qualitative research
- A well developed understanding of Qualitative research, and various Qualitative methodologies
- Minimum academic qualification - diploma
- Effective communication skills
- Team player
- Responsible, hardworking, and attentive to details.
- Strong command on PowerPoint
- Familiarity with Microsoft Excel
- Analytical, creative and has critical thinking skills.
- Fluency in English