Service Manager (Automotive)
First Degree Recruitment
- Johannesburg, Gauteng
- R30,000 per month
- Permanent
- Full-time
- Manage workshop flow
- Assign job cards as needed
- Train new staff
- Motivate staff and discipline as needed
- Handle all workshop related issues
- Client liaison and satisfaction
- Liaise with OEM
- Parts monitor as needed
- Quality Control
- Adhere to strict OEM and Group policies and procedures
- General administration
- Budgets and forecasts
- Manage all measurables - KPI's and CSI's
- Target driven
- Manage lean operations and procedures
- Minimum of 3 years experience in Service or Wokshop Management or Aftersales Management
- Considerable Experience working in a corporate branded dealership within the Service department
- Management and leadership skills
- Self-driven and ability to drive targets
- Analytical & problem-solving skills
- Valid driver's license and clear criminal record
- Grade 12 or tertiary education required
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