Tele Client Mgr NARS
RELX
- Johannesburg, Gauteng
- Permanent
- Full-time
- Handling inbound sales inquiries and providing information about products or services to potential customers.
- Identifying customer needs and recommending appropriate solutions.
- Following up on customer inquiries not immediately resolved during the initial call.
- Meeting or exceeding sales targets and key performance indicators.
- Adhering to company policies and procedures while delivering exceptional customer service.
- Meeting or exceeding sales targets and goals.
- Exhibit excellent communication skills and the ability to listen and understand customer needs.
- Handle inbound sales calls and inquiries with professionalism and excellent communication skills.
- Maintain a positive attitude and resilience in handling demanding customer interactions.
- Be able to handle high call volumes and maintain a professional and courteous demeanor.
- Possess a focused customer service orientation and the ability to build rapport with diverse clientele.
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive