Regional Specialist Protection Services

• Monitor the work and overall performance of regional protection services technology systems for all operations.
• Evaluate and ensure processing performance relating to system and machine utilisation, reliability and capacity
• Forecast financial, physical, and IM service specialists concerning protection services Infrastructure linking to CCTV/ alarm systems and Video Management Systems (VMS).
• Manage all risks relating to the protection services environment.
• Manage costs associated with the protection services transparently and effectively, including investment choices and budgeting to ensure equipment is “healthy.”
• Own a monthly, global service delivery review with the protection services vendors, with input from the regions
• Act as the subject matter escalation point for regional incidents or complex site incidents related to protection services infrastructure.
• Manage the performance of the vendors, and ensure they are meeting or exceeding their contractual commitments for services and projects, including those delivered directly to the BU’s
• Understand technological trends and use this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge
• Oversee and coordinate frameworks, designs, blueprints and restoration plans that isolate problems and implement pre-planned alternative routes or systems to restore service in the protection services environment.
• Develop business and technology standards and best practices for the protection services environment in all operations and disciplines.
• Requirements Analysis involves gathering and analyzing users' and stakeholders' requirements to understand their needs and expectations for protection management systems.
• System Design: Designing the architecture and components of protection services management systems, including video management systems, surveillance infrastructure and access control.
• Integration Planning: Planning and implementing integration between different protection services management systems and other enterprise systems to facilitate seamless data exchange and interoperability.
• Performance Monitoring and Optimization: Monitoring the performance of protection services management systems and optimizing their configuration, resources, and processes to improve efficiency, scalability, and reliability

• IT and OT discipline and governance
• Change management and stakeholder engagement
• Proficiency in required languages
• HQ, Regional and Frontline IM services, toolsets and standards
• team leadership to ensure effective resource utilisation across the portfolio
• Regional and local conditions

• Provides a consistent outstanding role model with safety practices with a deep understanding of the importance of safety

Mediro ICT Recruitment