Head of GTM and Commercial Operations

  • Johannesburg, Gauteng
  • Permanent
  • Full-time
  • 24 days ago
The Head of GTM and Commercial Operations leads Commercial Operations AND Go to Market strategy, projects and execution excellence for respective functions in Human Pharma business including
  • CRM/CVM/CEE/AIF: Marketing & Sales (M&S) effectiveness, Business Intelligence (Data, Planning & reporting, Customer Relations Management, Market Research)
  • MCDE: Digital Transformation and Excellence
  • Training: Marketing and sales training
  • Commercial sales
  • Event (congresses and all types of client sponsored events) management ensuring strong executional excellence in all above 5 areas for sustainable business success.
Responsibilities:
  • In line with IMETA and corporate strategy, responsible for the development of GTM performance in the OPU. Localizing, adapting/(adjusting if needed) & implementing Global/Regional Go to Market strategies and insights, to deliver exceptional customer experience and drive digital transformation for Human Pharma business in alignment with IMETA ROPU Center
  • Financial sustainability: Managing commercial sales in alignment with OPU net sales targets
  • People management: Leads, coaches and develops all team members and team leaders
Requires a deep understanding of GTM value stream map and external factors to the business including knowledge of the industry and commercial environment. Previous experience in Sales, Marketing, Training, Sales Force Effectiveness and/or Digital and Multichannel Excellence experience is a plus. Experienced in team management and in working within x-functional teams and leading the cross functional teams without direct authority towards the company GTM priorities.Minimum Education:Bachelor's Degree, Post graduate degree/ MBA in marketing. Experience in Sales, Marketing, Digital, Training is an asset.Minimum of 5-10 years of business management experience preferably in a variety of the following: Sales, Marketing, Training, Sales Force Effectiveness (at a management level)and/or Digital and Multichannel Engagement ExcellencePrevious experience in leadership / team management positions and in working within x-functional teamsThorough knowledge of the pharmaceutical industry and practicesFluency in English and Local languageCompetencies:
Strong team management / Team Leadership skills
Strong and broad understanding in the areas of Marketing, Sales, D&MC
Strong communication, interpersonal, negotiation and influencing skills
Proven ability to work and coordinate cross-functionally
Strong business acumen and analytical skills with attention to details
Ability to translate strategies into action plans and drive high quality and timely execution
High organization and ability to manage projects of different complexity levels
Complex Problem Solving, Strategic Insight, Enabling Decision making through Stakeholder Alignment

The Focus Group

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