Pharmacy administrative assistant

• Inventory Management: Assist with inventory control processes, including ordering and restocking pharmaceutical supplies, monitoring expiration dates, and managing medication returns.
• Billing and Insurance: Process insurance claims, verify patient insurance coverage, and assist with billing procedures to ensure timely and accurate reimbursement.
• Customer Service: Provide friendly and professional customer service by answering phones, responding to inquiries, and assisting patients with prescription pickups and inquiries.
• Data Entry: Enter prescription orders, patient information, and other data into pharmacy management software with precision and attention to detail.
• Debt Collecting: Calling customers with outstanding accounts and ensuring payment is arranged or a payment plan is implemented.
• Compliance: Adhere to all pharmacy regulations and policies to ensure sensitive information remains private and is not misplaced.
• Support Pharmacists and Technicians: Collaborate with pharmacists and pharmacy technicians to handle administrative tasks, and maintain a clean and organized workspace.
• Administrative Assistance: Assist with general administrative tasks such as filing paperwork, scheduling appointments, and coordinating meetings as needed.

• Matric or equivalent required; additional education or certification in pharmacy technology or administration advantageous.
• Proven experience in an administrative role, preferably in a pharmacy or healthcare setting.
• Strong computer skills, including proficiency with pharmacy management software and Microsoft Office applications.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Exceptional communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.

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