Conference and Banqueting Manager at The Globevest Group

Globevest Placements

Kameeldrift, Gauteng Pretoria, Gauteng
Permanent
Full-time

1 month ago

Position: Conference and Banqueting ManagerSalary: Market relatedLocation: Kameeldrift, PretoriaJob type: PermanentIndustry: HospitalityReference Number: RDT.K.CBM.03042024COMPANY DESCRIPTION:Our client, an upmarket Hotel and Conference Center in Pretoria, has a vacancy for a Conference and Banqueting Manager to join their team as soon as possible.JOB DESCRIPTION:A Banqueting & Conference Manager responsible for coordinating events, managing staff, and ensuring customer satisfaction. Responsible for planning, execution, and closure of events, such as conferences, trade shows, meetings and banquet functions and coordinate with various departments to ensure that everything runs smoothly, from setting up the event spaces to providing catering and audio-visual equipment. The Banqueting & Conference Manager will supervise the work of B&C team and provide guidance as needed. The Banqueting & Conference Manager are also responsible for managing budgets, controlling Beverage and Operation Equipment stock, and ensuring compliance with legal requirements. Must have excellent communication and organizational skills, are adept at problem-solving, and have a background in event planning or hospitality management.MAIN DUTIES & RESPONSIBILITIES:

Receiving, interpreting and distributing function sheets. Liaising with the G&C department regarding function sheets and ensuring strict compliance to what the guest is expecting
Sales & Marketing of the C&B department, partaking in site inspections and taking responsibility of the departmental revenue goals
To ensure that profit margins are maintained in the Banqueting department and agreed costs not exceeded through effective control systems
Responsible for management of all staff activities, implementing & monitoring standards, driving professionalism, providing feedback to Food and Beverage Manager, managing performance, engendering support, and building loyalty
Managing, directing, and coaching of all permanent and outsourced staff
Responsible for directing work, addressing complaints & resolving problems in the C&B department
Responsible for discipline in all banquet venues, readiness of all venues, cleanliness, mise en place, staff levels, uniforms, food presentation, buffet displays, food, and drink service sequence as well as the overall standards of service in the C&B department
Responsible for daily control of all operating equipment, beverage stocks, linen, and consumables – counting, issuing, storage area cleanliness etc.
Responsible for daily cash-ups, timekeeping of line staff and POS charges Responsible for staff training to ensure compliance and competency, monitoring staff productivity and communicate to Food and Beverage for any shortcomings
Actively work with and engage the team, contribute towards positively changing staff behaviour, delivery of service standards, ensuring guest satisfaction
Apply a “Think on your feet” approach – passionate, embracing, proactive, and committed
Constantly work on the floor during service times to test guest feedback, coach staff and remedy issues
Ensure that all aspects of safety and hygiene are stringently enforced as directed by the relevant legislation and standard operation procedures of the Company
Ensure staff always follows procedures regarding the safety and locking-up of conference venues
Responsible for compiling rosters in the absence of the F&B Manager and assist with Duty Manager shifts as required
Ensure the conference delegates / clients complete the relevant evaluation forms to enable feedback and rectifying issues if any
Ensure that all maintenance issues are recorded and attended to by the Maintenance team
Willing and able to stand in as F&B manager during his off days or if the position is vacant

EDUCATIONAL REQUIREMENTS:

Grade 12
Hospitality Diploma

EXPERIENCE AND SKILLS REQUIRED:

Must have 3yrs experience in similar position
Management experience (4 yrs.)
Hospitality experience (5 yrs.)
Experience in running function of up to 600 pax at a 5-star level
Micros system experience
Computer literacy work previously at the bar, hotel
Understanding stock count process
Have good technical understanding

TO APPLY FOR THE POSITION, PLEASE FOLLOW THE LINK BELOW:https://www.careers-page.com/the-globevest-group-2/job/QY79WRV9POPIABy Submitting your CV, you confirm that: * We may retain your personal information in our database for future matching.

We may contact you when suitable opportunities arise.
The information you have provided to us is true, correct and up to date.

We endeavour to reply to each and every application, however, should you not hear back from us within 14 days please consider your application unsuccessful.

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