Customer Returns Agent
Yuppiechef
- Cape Town, Western Cape
- Permanent
- Full-time
- Experience in multiple communication methods and excellent communication skills
- Strong computer agility (ability to work between various systems)
- Proven working experience in a customer support role
- Proven experience in a quality assurance role
- Ability to work independently with strong self-management skills
- Exceptional listening, analysis, written and verbal skills
- Strong interpersonal skills that enable you to interact effectively with our trade partners and with clients
- Ability to work gracefully and effectively in a fast-paced and changing environment
- E-commerce experience is advantageous
- Equipment you’ll use:
- A Macbook
- Various online packages, reporting tools and internal databases
- Environment:
- Fully-equipped, a communal kitchen where you can use the tools we sell
- A fully-stocked coffee station where you can hone your barista skills
- Parking available
- Pay and Benefits:
- Medical Aid (Discovery) contributions
- Group Life Cover
- Retirement Annuity
- 17 Days Paid Annual Leave increasing to 20 days with length of service.