Specialist Protection Services
Datacentrix (Pty) Ltd
- Johannesburg, Gauteng
- Contract
- Full-time
An undergraduate qualification (bachelors degree or equivalent) in the relevant IM Discipline and TechnicalCertifications:
Bachelors degree or equivalent in the relevant IM Discipline and TechnicalTechnical knowledge:
- Translating ideas into practical initiatives to be implemented and a demonstration of successful execution and delivery of initiatives within the Project Management area
- IT and OT discipline and governance
- Change management and stakeholder engagement
- Proficiency in required languages. LATAM roles will require proficiency in Portuguese or Spanish.
- HQ, Regional and Frontline IM services, toolsets and standards
- Team leadership to ensure effective resource utilisation across the portfolio
- Regional and local conditions
Skills: Technical & Commercial role dependentAbility to:
- Deliver a portfolio of OT services to a defined client base
- Hold vendors to account on SLA indicators
- Liaise with solutions design and architecture to make sure that roadmaps are followed and services are introduced with excellence
- Analyse and identify risk root causes and quantify potential business impact
- Engage with key stakeholders and understand their process requirements
- Implement best-fit solutions to meet stakeholder requirements and contribute to OT process enhancements
- Perform continuous monitoring reviews and measure defined quality and quantity indicators
- Interpret policy and explain why work needs to be completed in a particular manner
- Explain how a particular process task needs to be fulfilled
- Assign and re-assign work to ensure that outputs and the elimination of waste
- Participate in business initiatives/projects and the different processes involved
- Effectively influence and manage relationships with key internal and external stakeholders to achieve required outcomes
- Facilitate agreement and co-operation using a diplomatic and open approach
- Effectively work with diverse teams and sensitive to local social, political and cultural realities
- Comfortably interact across all mediums of interaction, i.e. face to face vs virtual interactions with team and stakeholders
- Use networks in all stages of decision making to ensure decisions are not made in isolation, though not to the extent that would be seen as abdicating responsibility
- The drive, determination, persistence, and commitment to apply the other elements of capability to complete safe, sustainable productive work.
- Drive and demonstrate the company Values.
- Consistently displays a positive and engaged manner.
- Motivated and driven to meet high standards of delivery which create high customer approval.
- Remains focused in times of uncertainty and ambiguity.
- Demonstrates considerable personal effort to improve.
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