Operations Engineer (Advanced) 1361

• Diploma / Degree in IT or relevant experience Information Technology Qualification
• Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support.
• Fluent English-speaking, including Business reading and writing.
• Proficiency in Microsoft Operating Systems local and remote administration and Microsoft Office applications.
• Strong problem-solving skills with the ability to analyze and troubleshoot potential solutions.
• Data analytics and trend analysis
• Presentation skills
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

• Technical back-end Application configuration knowledge beneficial to understand functionality of servers, databases, device patching, license management etc.

• 3+ years working experience in IT
• IT Service Desk experience highly beneficial

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