customer demand (e.g., one and done (i.e. first call resolution), limited hand offs, etc.) Analyses empirical customer data... Build relationships and trust Be an agent of change Collaborative...
will be to deliver defined Distribution Centre (DC) Supply Chain operations cost effectively and within agreed service levels through.... Transport, Trunking, Cross-Docking and Equipment centre Implement the agreed continuous improvement activities to reduce...
updating of the relevant Incident, Request or SRS on the Call Ticket System) Assist to get new users operational on End User... Troubleshooting skills Service Management and Call Ticketing systems(Eg. CA Unicenter and BMC) Knowledge and Skills Computer...
required disclosure and presentation throughout all month ends. Verifies that all projects are settled to either a cost centre or an AUC... and verifies that significant cost/profit centre transactions in the Trail Balance are posted in the business unit(s) cost center...
driven Ability to work with little supervision Contact Centre skills training Call handling skills Telephone etiquette skills... Understanding of website navigation functionalities, technology savvy 6 months experience in an Outbound sales Contact Centre...
Location: Stellenbosch, Western Cape, South Africa
| Salary: unspecified | Posted: 03 May 2024
updated with actual dates for tasks completed. Relationship as required. Provides minutes of call/ meeting as a follow-up. Develops & maintains...
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