Ticket Agent jobs in South Africa
35 ticket agent jobs found: showing 1 - 35
Service Desk Agent I
Company: iOCO |
We are seeking an experienced and customer-focused Service Desk Agent with a strong background in first-line technical... across multiple channels, ensuring timely ticket resolution, handling customer escalations, and maintaining SLA compliance. The roleLocation: Cape Town, Western Cape, South Africa
| Salary: unspecified | Date posted: 16 Jul 2026
Enterprise Support Agent
Company: Clickatell |
support agents Leverage approved AI-assisted tooling (e.g., Rovo) for ticket triage, response drafting, and unified knowledgeLocation: Cape Town, Western Cape, South Africa
| Salary: unspecified | Date posted: 11 Jul 2026
Senior Technical Support Agent
Company: Level Up - Your Talent Partner |
Our client is looking for an experienced Senior Technical Support Agent to join their Operations / Technical Support.... Ticket and Incident Management Log, update, and manage incidents using CRM and ticketing systems. Ensure all ticketsLocation: Johannesburg, Gauteng, South Africa
| Salary: unspecified | Date posted: 09 Jul 2026
German-speaking Technical Support Agent – Cape Town
Company: Datafin |
Support Agent who will be the primary point of contact for customers facing technical issues, with a strong focus... accurate ticket updates. Escalate complex or unresolved issues to product or development teams. Support customersLocation: Cape Town, Western Cape, South Africa
| Salary: unspecified | Date posted: 09 Jul 2026
German-speaking Technical Support Agent – Cape Town
Company: Datafin |
Support Agent who will be the primary point of contact for customers facing technical issues, with a strong focus... accurate ticket updates. Escalate complex or unresolved issues to product or development teams. Support customersLocation: Cape Town, Western Cape, South Africa
| Salary: unspecified | Date posted: 08 Jul 2026
Technical Service Desk Agent
Company: RSAWEB |
and external ticket communication is carried out in a professional and timely manner Escalation of relevant incidentsLocation: George, Western Cape, South Africa
| Salary: unspecified | Date posted: 02 Jul 2026
Business Support Agent
Company: Herotel |
Herotel Business is inviting applications for the Business Support Agent position to be based in Tshwane. PURPOSE... OF THE ROLE: The Business Support Agent provides technical support and troubleshooting for customers using wireless, fibreLocation: South Africa, South Africa
| Salary: unspecified | Date posted: 29 Jun 2026
Business Support Agent
Company: Herotel |
Herotel Business is inviting applications for the Business Support Agent position to be based in Tshwane. PURPOSE... OF THE ROLE: The Business Support Agent provides technical support and troubleshooting for customers using wireless, fibreLocation: Pretoria, Gauteng, South Africa
| Salary: unspecified | Date posted: 29 Jun 2026
Progress Specialist
Company: Takealot |
refinement: SOP governance, ticket mining, knowledge management, and macro optimisation. Acting as both an advocate for customers..., and shared cross-brand functions), identifying and eliminating inefficiencies that impact agent productivity or customer/sellerLocation: Cape Town, Western Cape, South Africa
| Salary: unspecified | Date posted: 27 Jun 2026
Helpdesk Agent - (pretoria) July 2026
Company: The Talent Room |
Our client in Pretoria is hiring a Technical Support Agent. The salary offered is R11 000,00 per month. The...) and occasionally VOIP (Voice over IP). The Technical Support Agent provides support both in person and via various communicationLocation: Pretoria, Gauteng, South Africa
| Salary: R11000 per month | Date posted: 26 Jun 2026
Helpdesk Agent - (ct) July 2026
Company: The Talent Room |
Our client in CT is hiring a Technical Support Agent. The salary offered is R11 000,00 per month. The Technical... VOIP (Voice over IP). The Technical Support Agent provides support both in person and via various communication channelsLocation: Western Cape, South Africa
| Salary: R11000 per month | Date posted: 26 Jun 2026
Helpdesk Agent - (pretoria) July 2026
Company: The Talent Room |
or access point) and occasionally VOIP (Voice over IP). The Technical Support Agent provides support both in person and via... enhancements for optimizations. Team Support: Provide support to Helpdesk Teams by assisting with ticket backlogs whenLocation: Pretoria, Gauteng, South Africa
| Salary: unspecified | Date posted: 25 Jun 2026
Helpdesk Agent - (ct) July 2026
Company: The Talent Room |
or access point) and occasionally VOIP (Voice over IP). The Technical Support Agent provides support both in person and via... enhancements for optimizations. Team Support: Provide support to Helpdesk Teams by assisting with ticket backlogs whenLocation: Cape Town, Western Cape, South Africa
| Salary: unspecified | Date posted: 25 Jun 2026
Senior Ai Engineer — Agentic Systems & Knowledge Graphs
Company: Hire Resolve |
Mission: We are building a sovereign, company-wide AI fabric. This system ingests every document, ticket, transaction..., Hoover, Aleph, Memgraph, Elasticsearch, etc.) to the agent layer. Implement robust scoping, authentication, auditingLocation: Middelburg, Mpumalanga, South Africa
| Salary: unspecified | Date posted: 25 Jun 2026
Senior Ai Engineer — Agentic Systems & Knowledge Graphs
Company: Hire Resolve |
Mission: We are building a sovereign, company-wide AI fabric. This system ingests every document, ticket, transaction..., Hoover, Aleph, Memgraph, Elasticsearch, etc.) to the agent layer. Implement robust scoping, authentication, auditingLocation: Middelburg, Mpumalanga, South Africa
| Salary: unspecified | Date posted: 24 Jun 2026
Reconciliation Specialist
Company: Network Recruitment |
Key Responsibilities Reconciliation & Revenue Control Reconcile daily ticket sales (cash, debit, and credit cards... third-party agent and aggregator payouts against passenger manifests, commissions, and net receipts Variance InvestigationLocation: Johannesburg, Gauteng, South Africa
| Salary: unspecified | Date posted: 24 Jun 2026
Reconciliation Specialist
Company: Network Recruitment |
daily ticket sales (cash, debit, and credit cards) from 11 Ratality POS branches against bank deposits Match online... bookings with payment gateway settlement reports Validate third-party agent and aggregator payouts against passenger manifestsLocation: Johannesburg, Gauteng, South Africa
| Salary: unspecified | Date posted: 24 Jun 2026
It Support Technician (jhb)
Company: Hanani Project Management Solutions |
technical details in ticket system Request replacement unit if preparing unit yourself QC equipment and prepare paperwork... Other Considerations Be the change agent and assist clients with changes Develop & Grow continuously Integrity, Values & Trust LogicalLocation: Sandton, Johannesburg, South Africa
| Salary: R13500 - 15000 per month | Date posted: 21 Jun 2026
It Customer Support Agent – Docustsupport
Company: Armstrong Appointments |
Our client in the managed IT Services industry are currently seeking the skills of a Customer Support Agent. Our client... with SLA commitments. As a Customer Support Agent, you will operate as the first and second line of support, combining strongLocation: South Africa, South Africa
| Salary: unspecified | Date posted: 23 May 2026
Junior Support Agent
Company: Hire Resolve |
Role Overview An established technology-driven organisation is seeking a Junior Support Agent to provide first-line... in fast-paced environments. Key Responsibilities Provide Tier 1 support and initial ticket triage Troubleshoot softwareLocation: Johannesburg, Gauteng, South Africa
| Salary: R300000 per year | Date posted: 23 May 2026
Junior Support Agent
Company: Hire Resolve |
Role Overview An established technology-driven organisation is seeking a Junior Support Agent to provide first-line... in fast-paced environments. Key Responsibilities Provide Tier 1 support and initial ticket triage Troubleshoot softwareLocation: Johannesburg, Gauteng, South Africa
| Salary: R300000 per year | Date posted: 23 May 2026
Junior Support Agent
Company: Hire Resolve |
Role Overview An established technology-driven organisation is seeking a Junior Support Agent to provide first-line... in fast-paced environments. Key Responsibilities Provide Tier 1 support and initial ticket triage Troubleshoot softwareLocation: Johannesburg, Gauteng, South Africa
| Salary: R300000 per year | Date posted: 22 May 2026
Junior Support Agent
Company: Hire Resolve |
Role Overview An established technology-driven organisation is seeking a Junior Support Agent to provide first-line... in fast-paced environments. Key Responsibilities Provide Tier 1 support and initial ticket triage Troubleshoot softwareLocation: Johannesburg, Gauteng, South Africa
| Salary: R240000 - 300000 per year | Date posted: 22 May 2026
Junior Support Agent
Company: Hire Resolve |
Role Overview An established technology-driven organisation is seeking a Junior Support Agent to provide first-line... in fast-paced environments. Key Responsibilities Provide Tier 1 support and initial ticket triage Troubleshoot softwareLocation: Johannesburg, Gauteng, South Africa
| Salary: R240000 - 300000 per year | Date posted: 22 May 2026
Junior Support Agent
Company: Hire Resolve |
Role Overview An established technology-driven organisation is seeking a Junior Support Agent to provide first-line... in fast-paced environments. Key Responsibilities Provide Tier 1 support and initial ticket triage Troubleshoot softwareLocation: Johannesburg, Gauteng, South Africa
| Salary: R240000 - 300000 per year | Date posted: 22 May 2026
Junior Support Agent
Company: Hire Resolve |
to streamline business workflows, is seeking a Junior Support Agent who will serve as the first line of defense for our proprietary... as the initial point of contact, managing triage and ticket logging. Troubleshooting: Perform basic technical problemLocation: Johannesburg, Gauteng, South Africa
| Salary: R300000 per year | Date posted: 22 May 2026
Junior Support Agent
Company: Hire Resolve |
to streamline business workflows, is seeking a Junior Support Agent who will serve as the first line of defense for our proprietary... as the initial point of contact, managing triage and ticket logging. Troubleshooting: Perform basic technical problemLocation: Johannesburg, Gauteng, South Africa
| Salary: R300000 per year | Date posted: 22 May 2026
Junior Support Agent
Company: Hire Resolve |
to streamline business workflows, is seeking a Junior Support Agent who will serve as the first line of defense for our proprietary... as the initial point of contact, managing triage and ticket logging. Troubleshooting: Perform basic technical problemLocation: Johannesburg, Gauteng, South Africa
| Salary: R300000 per year | Date posted: 22 May 2026
Junior Support Agent
Company: Hire Resolve |
to streamline business workflows, is seeking a Junior Support Agent who will serve as the first line of defense for our proprietary... as the initial point of contact, managing triage and ticket logging. Troubleshooting: Perform basic technical problemLocation: Johannesburg, Gauteng, South Africa
| Salary: R300000 per year | Date posted: 22 May 2026
Junior Support Agent
Company: Hire Resolve |
to streamline business workflows, is seeking a Junior Support Agent who will serve as the first line of defense for our proprietary... as the initial point of contact, managing triage and ticket logging. Troubleshooting: Perform basic technical problemLocation: Johannesburg, Gauteng, South Africa
| Salary: R300000 per year | Date posted: 22 May 2026
Junior Support Agent
Company: Hire Resolve |
to streamline business workflows, is seeking a Junior Support Agent who will serve as the first line of defense for our proprietary... as the initial point of contact, managing triage and ticket logging. Troubleshooting: Perform basic technical problemLocation: Johannesburg, Gauteng, South Africa
| Salary: R240000 - 300000 per year | Date posted: 20 May 2026
Junior Support Agent
Company: Hire Resolve |
to streamline business workflows, is seeking a Junior Support Agent who will serve as the first line of defense for our proprietary... as the initial point of contact, managing triage and ticket logging. Troubleshooting: Perform basic technical problemLocation: Johannesburg, Gauteng, South Africa
| Salary: R240000 - 300000 per year | Date posted: 20 May 2026
Junior Support Agent
Company: Hire Resolve |
to streamline business workflows, is seeking a Junior Support Agent who will serve as the first line of defense for our proprietary... as the initial point of contact, managing triage and ticket logging. Troubleshooting: Perform basic technical problemLocation: Johannesburg, Gauteng, South Africa
| Salary: R240000 - 300000 per year | Date posted: 20 May 2026
Junior Support Agent
Company: Hire Resolve |
to streamline business workflows, is seeking a Junior Support Agent who will serve as the first line of defense for our proprietary... as the initial point of contact, managing triage and ticket logging. Troubleshooting: Perform basic technical problemLocation: Johannesburg, Gauteng, South Africa
| Salary: R240000 - 300000 per year | Date posted: 20 May 2026
Junior Support Agent
Company: Hire Resolve |
to streamline business workflows, is seeking a Junior Support Agent who will serve as the first line of defense for our proprietary... as the initial point of contact, managing triage and ticket logging. Troubleshooting: Perform basic technical problem