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Ticket Agent jobs in gauteng province South Africa

6 ticket agent jobs found in gauteng province: showing 1 - 6

(ldc) Social Media Agent - Contact Centre

Company: MTN |

Location: Roodepoort, Johannesburg, South Africa

| Salary: unspecified | Date posted: 01 Oct 2026

efficiency through ticket management and administration, routing and tracking customer requests, maintaining data integrity... service standards. Identify recurring customer issues and communicate trends to management. Ticket Administration Assist

Senior Service Desk Agent

Company: Baraka Technology Group |

Location: Pretoria, Gauteng, South Africa

| Salary: unspecified | Date posted: 16 Sep 2026

qualification and certificate. In addition to the Service Desk Agent role, the Senior Service Desk Agent will Provide technical... delivery Create meaningful Knowledge Articles to benefit both users and IT team members Monitor ticket queue regarding SLAs

Level 2 Cybersecurity Analyst

Company: Numata |

Location: Randburg, Johannesburg, South Africa

| Salary: unspecified | Date posted: 15 Sep 2026

telemetry gaps by improving agent deployment, log forwarding coverage, and data normalization. Email Security and Social..., especially in critical response scenarios. Skilled in ticket and incident lifecycle management in platforms such as Jira

Service Delivery Director

Company: Klipboard |

Location: Johannesburg, Gauteng, South Africa

| Salary: unspecified | Date posted: 20 Aug 2026

an agent. Build a Continual Service Improvement (CSI) engine -a backlog of improvements prioritised by impact on customer... experience, cost and risk. Use data and trend analysis to target the aged-ticket backlog and the biggest drivers of volume

It Support Technician

Company: Zeal HR |

Location: Pretoria, Gauteng, South Africa

| Salary: unspecified | Date posted: 23 Jul 2026

-critical environments. They are seeking a proactive and client-focused IT Support Technician / Technical Support Agent... Improvement Maintain accurate technical documentation, ticket notes, knowledge base articles, and implementation guides

Support Desk Agent

Company: Level Up - Your Talent Partner |

Location: Johannesburg, Gauteng, South Africa

| Salary: R15000 per month | Date posted: 09 Jul 2026

Our client is looking for a customer-focused Support Desk Agent to join their technical support team. This role... fibre and Wi-Fi troubleshooting, ticket logging, customer updates, and escalation to the relevant technical teams